DHS Office of Inspector General, Licensing Division
Issues 245D licenses and administers the moratorium. Questions go to dhs.245dlicensehelpdesk@state.mn.us.
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Minnesota is closed, and it is closed on purpose, with a stated end date. DHS implemented a temporary 245D licensing moratorium effective January 1, 2026 with an anticipated duration of 24 months, ending December 31, 2027. Under it, DHS stops issuing new 245D licenses, stops accepting new applications, stops adding new service lines to currently licensed providers, and cancelled the applications already in the queue. The reason is capacity, not fraud on your part: between the two five-year periods ending in state fiscal 2019 and 2024, the average annual number of HCBS waiver participants grew 24.7 percent, while active 245D licenses rose 55.3 percent and new applications grew 283.3 percent. As of mid-November 2025 there were 2,549 active licenses against 2,314 pending applications — issuing them all would nearly double licensed capacity beyond what the waiver population needs. There is one route in during the moratorium: an exception requested by a lead agency — a county, Tribe, or managed care organization responsible for waiver case management. If your application was cancelled, apply for a refund of the $500 fee; refunds are available until December 31, 2026.
Issues 245D licenses and administers the moratorium. Questions go to dhs.245dlicensehelpdesk@state.mn.us.
Visit siteThe only source of a moratorium exception request. Lead agencies responsible for waiver case management identify the cases where a provider is genuinely needed.
Visit siteMedicaid enrollment, which follows licensure. A licensed provider enrolls for the services it delivers, per location.
Visit siteFrom January 1, 2026, DHS stopped issuing new 245D licenses, stopped accepting new applications, and stopped adding new services to existing licenses. The anticipated duration is 24 months, ending December 31, 2027.
SourceApplications submitted before January 1, 2026 were cancelled unless identified for an exception by a county, Tribe, or MCO. Affected applicants were notified by email at the address on the application.
SourceAn exception process is available based on requests from a lead agency. If an exception is granted, an existing or new provider may submit a license application, which then follows the standard review process and must meet all licensing requirements.
SourceThe moratorium is authorized under Minnesota Statutes section 245A.03 subdivision 7a and Executive Order 25-10, and the services it covers are those outlined in Minnesota Statutes section 245D.03.
SourceDuring the moratorium there is no open application path. A lead agency must request an exception; if one is granted, the standard 245D application and review process applies, followed by MHCP enrollment.
Application system: DHS — Licensing for Home and Community-Based Services (245D)
The moratorium took effect January 1, 2026 with an anticipated end of December 31, 2027. DHS said it would publish the criteria and process for exceptions before the moratorium began.
SourceDHS began issuing refunds of application fees for cancelled applications, available through December 31, 2026.
SourceExceptions are requested by counties, Tribes, and managed care organizations responsible for waiver case management — the entities that can document an unmet service need.
SourceAn exception does not lower the bar. The application follows the standard review process and must meet all licensing requirements.
SourceLicensure and Medicaid enrollment are separate. MHCP enrollment covers the services you provide, for each location that provides services and receives reimbursement.
SourceApplicants whose applications were cancelled by the moratorium receive instructions on requesting a refund of the $500 application fee. DHS made refunds available until December 31, 2026.
SourceThe moratorium stops adding new services to currently licensed providers, so an established provider cannot use its license to move into a new service line during this period without an exception.
SourceWith the moratorium anticipated to end December 31, 2027, a new provider without a lead-agency exception should plan from 2028 — and DHS has said it is also working on post-moratorium strategies to better align new applicants with statewide service needs, so the process on the other side may not be the one that closed.
SourceDHS's federal waiver plan commitment is to review every 245D licensed provider at least once every three years — the obligation the moratorium is designed to let it catch up on. DHS calculated it would need at least 847 reviews per year over the moratorium to reach full compliance, against 404 reviews in 2025.
SourceDuring the moratorium DHS says it will focus licensing effort on reconnecting with and reviewing providers that have not been evaluated in over three years, to reestablish compliance with the federal waiver plans.
SourceMinnesota does not publish these in a form we could verify, so we have not guessed at them. Ask directly — and if an answer here would help other providers, tell us and we will add it with its source.
Ask: DHS 245D License Help Desk, dhs.245dlicensehelpdesk@state.mn.us
Ask: DHS 245D License Help Desk, dhs.245dlicensehelpdesk@state.mn.us
Ask: DHS 245D License Help Desk, dhs.245dlicensehelpdesk@state.mn.us
Ask: Minnesota Health Care Programs provider enrollment
The department's own announcement: what stops, why, exceptions, and the help desk address.
Visit siteThe statutory authority, the growth figures behind the decision, and the review-capacity math.
Visit siteThe exception process and criteria for lead agencies.
Visit siteHow applicants with cancelled applications get their $500 back.
Visit siteNo. DHS stopped accepting new 245D applications on January 1, 2026, with the moratorium anticipated to run 24 months through December 31, 2027. The only route in during that period is an exception requested by a lead agency.
It was cancelled unless a county, Tribe, or MCO identified it for an exception. DHS emailed affected applicants at the address on the application with instructions for requesting a refund of the $500 fee, available until December 31, 2026.
Yes, in one specific way: DHS is not adding new services to currently licensed providers during the moratorium. It is also focusing licensing effort on reviewing providers that have not been evaluated in more than three years.
Capacity growth outran need and DHS could not keep up with reviews. Over comparable five-year periods, waiver participants grew 24.7 percent while active 245D licenses grew 55.3 percent and new applications grew 283.3 percent — and DHS calculated it would need at least 847 reviews a year to meet its federal commitment to review every licensed provider at least once every three years.
You do not request one yourself. Exceptions are based on requests from lead agencies — counties, Tribes, and managed care organizations responsible for waiver case management. If one is granted, you file a standard application that must meet all licensing requirements.
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